A Mix Model approach for identifying occupational stress among the Information Technology employees: A Case Study

Abstract

Abstract The aspiration of involving the growth, maintenance, and the use of computer systems, software, and networks for the processing and diffusion of data can be identified as information technology. Being a much useful field of knowledge in storing, retrieving, manipulating, and communicating information, IT has grown as a commercial industry today, where millions are actively engaged as a labor force in companies globally. Employee training and adoption in the industry is a time-consuming task, which affects the employee turnover of the industry. When the turnover rate goes high, it affects the company profit. Here we are focusing on mapping reasons that are affecting turnover and suggest a solution. This paper reports the results of Systematic Literature Review (SLR) related to software and systems. This SLR is a preliminary one that only analyzed articles in ACM digital library and IEEE computer society digital library that shows interesting trends about employee turnover research conducted the SLR published between 1999 to 2019, which formulated and applied specific inclusion and exclusion criteria to determine the most relevant studies for the research goal. Planning, conducting, and reporting three main phases used in this study as guidelines were given by Kitchenham and Charters. Research questions were created to find out answers about the employee turnover rate. Research articles were analyzed the filtered according to the year, country, and type of research such as journals, conference papers, or paradigm papers. This literature review will be useful to design the questionnaire. The factors that should consider were gained from the literature review.