Browsing Management, Social Sciences & Humanities by Subject "Customer Satisfaction"
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Determinants of Customer Satisfaction in Third Party Logistics Outsourcing Relationship in Sri Lanka
(2015)Logistics outsourcing is an emerging trend. Many companies are trying to outsource their logistics activities to outside parties to focus on their core competencies. Therefore, third party logistics industry is a strategic ... -
Factors Affecting Service Quality in Public Bus Transportation in Sri Lanka
(2015)This research was conducted to find factors affecting service quality in public bus transportation and their effect on development of public bus transport sector. Study was carried out based on three research questions, ...