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Impact of Service Quality on Customer Satisfaction at Public Sector Modern Trade Enterprises in Colombo District

dc.contributor.advisorRajapaksha, UG
dc.contributor.authorMuthukumarana, HR
dc.date.accessioned2021-03-15T15:49:49Z
dc.date.available2021-03-15T15:49:49Z
dc.date.issued2019
dc.identifier.urihttp://ir.kdu.ac.lk/handle/345/3656
dc.language.isoenen_US
dc.subjectService Qualityen_US
dc.subjectCustomer Satisfactionen_US
dc.subjectTangibility, Reliabilityen_US
dc.subjectResponsivenessen_US
dc.subjectAssuranceen_US
dc.subjectEmpathyen_US
dc.titleImpact of Service Quality on Customer Satisfaction at Public Sector Modern Trade Enterprises in Colombo Districten_US
dc.typeThesis Abstracten_US
dc.identifier.facultyGraduate Studiesen_US
dc.identifier.degreeMSc Degree in Managementen_US


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