| dc.description.abstract | Abstract: Traditional project managers believe
that the conflicts among project stakeholders
are a threat to project deliverables. This is
because the traditional project managers
believe that the conflicts may bring negative
results for the project management success.
Though the modern project managers believe
that a sustainable decision-making process
can assist to achieve the overall project
success. In this study the data collected
through a questionnaire survey. Final
conclusion for the research objectives was
achieved by analyzing the collected data from
68 respondents. This research was
investigated based on different kinds of
approaches and methods when dealing with
conflicts with all the counter parts. Further,
the research was focused on studying the
project conflict management styles which
assisted for better decision making for all
major stakeholders of organization structure.
Stakeholders of Sri Lankan construction
projects mostly adopt active strategies to
resolve the project conflicts. Further, the
project conflict approach is problem solving
but without bargain. Hence, most of the
stakeholders actively participate to resolve
the conflict while more are concerned about
the fulfillment of the needs of counterparts.
When considering the gender roles in
adopting approaches, females have a tendency
to adopt a slightly more positive approach
than males. Additionally, males adopt the
same conflict management approach for every
management level; whereas conflict
management approach used by females differ
according to the counterpart managerial level.
Keywords: Project Conflict, Conflict Management
Approaches & Styles, Decision Making | en_US |
