Impact of Involvement & Consistency of Organizational Culture on Job Satisfaction in Local Government Organisations in Sri Lanka

Abstract

Employee involvement and organizational consistency are very important factors for obtaining competitive advantage and sustainable performance for an organization. In Sri Lanka, public sector employees are pressed by rules, regulations and legislations. Research findings have revealed that the inefficiency has been rooted in Sri Lankan government organizations, and employee dissatisfaction is one main reason for the ineffective and inefficient service in the Sri Lankan state sector. Therefore, the focus of this study was to identify the impact of employee involvement and organizational consistency on employee job satisfaction in state sector organizations in Sri Lanka. The conceptual model developed in the present study was based on Denison Organizational Cultural Survey (DOCS) which identifies three organizational cultural traits namely, empowerment, team orientation and capability development as independent variables to measure involvement, and three organizational cultural traits, namely core values, agreement, coordination & integration as independent variables to measure consistency. While the dependent variable, which is employee job satisfaction was based on Minnesota Job Satisfaction Questionnaire. A structured questionnaire was developed and self-administered to a sample of 150 secondary level employees in the local government sector in Sri Lanka. Data was analyzed using descriptive and inferential statistics. The results show that all the traits measuring involvement, namely; empowerment, team orientation & capability development & traits measuring consistency, namely, core values, agreement, coordination & integration were positively related with employee job satisfaction. Moreover, capability development is the most contributing organizational culture trait in involvement in the prediction of employee job satisfaction while agreement is the most contributing organizational culture trait in consistency in the prediction of employee job satisfaction.